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Technical Guidance
Contact Our Experts For More Guidance On Victron Related Questions
WorldWide Delivery
USA Orders Over $250 Qualify For Free Shipping. International Shipping Costs Are Paid By The Customer
Local Pickup
We Offer Free Local Pickup At Our Puerto Rico Location
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In-House system design
Complete System Schematics for Every Need
Whether you're a DIYer, business, or individual seeking reliable power solutions, we provide ready-to-use system schematics that show you exactly how to wire and connect every component. Our detailed diagrams take the guesswork out of system design. Need a custom configuration? Submit your specifications and our team will design a schematic built for your success.
One Ecosystem Complete Control
Reliable performance
Dependable components designed for everyday energy needs.
Remote Monitoring
Be able to view all of your installations remotely with the help of a GX Device.
Expert support
Get practical guidance from a team that understands energy systems.
Frequently asked questions
All warranties are subject to brand approval. All products must be physically inspected by our staff for any reclamation. Please contact us for details.
U.S. Shipping
We primarily ship orders to customers throughout the United States and U.S. territories. Most qualifying orders of $250 or more ship free.
Free shipping does not apply to:
- All types of batteries
- Extremely heavy or oversized equipment, including Victron Quattro 10K models and larger
- Products that require special freight or handling arrangements
- Orders under $250
Shipping options, costs, and estimated delivery times will be calculated based on the products in your order and the delivery destination.
For questions regarding shipping, large orders, freight coordination, or special delivery requirements, please contact our site manager, Kevin Garcia, at kevin@escapr.us.
International Shipping
Yes, international shipping is available. We can ship products to customers outside of the United States, subject to carrier and destination availability. International customers are responsible for all applicable shipping charges, import duties, customs fees, taxes, and other destination-related costs. When available, these charges will be automatically calculated and displayed during checkout.Certain products, particularly batteries, hazardous materials, and oversized or heavy equipment, may have additional shipping restrictions or may require a custom freight quote.
For international shipping questions, large orders, or assistance coordinating a shipment, please contact Kevin Garciaat kevin@escapr.us before placing your order.
During the checkout process, an estimated delivery timeframe will be displayed alongside each of the available shipping services, allowing you to select the option that best meets your needs.
Please note that delivery dates provided at checkout are estimates and may vary depending on the shipping carrier, destination, weather conditions, holidays, or other circumstances outside of our control.
Once your order has been received, processed, and shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. You can use this link to monitor your package's progress and view the most up-to-date delivery information directly from the shipping carrier.